Welcome to Ziral. This Payment Policy outlines the payment methods we accept, how payments are processed, and important information regarding your purchases. By placing an order on our website, you agree to the terms described below.
1. Accepted Payment Methods
For your convenience, Ziral accepts the following secure payment methods:
- Visa
- Mastercard
- American Express
- Discover
- Debit Cards
- Major Credit Cards
All payments are securely processed through trusted payment gateways to help protect your personal and financial information.
2. Payment Authorization
When you place an order, your payment method will be authorized and charged for the total purchase amount, including any applicable taxes and shipping charges.
Orders will only be processed after payment has been successfully authorized.
3. Pricing
All prices displayed on our website are listed in U.S. Dollars (USD) unless otherwise stated.
While we strive to ensure pricing accuracy, Ziral reserves the right to correct pricing errors or cancel orders affected by incorrect pricing. If this occurs, you will be notified and issued a full refund if payment has already been collected.
4. Secure Transactions
Your payment security is important to us. We use industry-standard encryption and secure payment processing technology to help safeguard your payment information.
Ziral does not store your complete credit or debit card details on our servers.
5. Order Confirmation
After your payment has been successfully processed, you will receive an order confirmation email containing your order details.
If you do not receive a confirmation email, please contact our customer support team.
6. Failed or Declined Payments
A payment may be declined for several reasons, including:
- Insufficient funds.
- Incorrect payment information.
- Card expiration.
- Bank authorization issues.
- Fraud prevention measures.
If your payment is declined, please verify your payment details or contact your financial institution before placing your order again.
7. Refunds
If your return is approved under our Return & Refund Policy:
- Free returns are available within 14 days of receiving your order.
- Approved refunds are processed within 3 business days after the returned item has been inspected.
- Refunds are issued to the original payment method used during checkout.
Please note that your bank or card issuer may require additional time to post the refund to your account.
8. Order Cancellations
Orders may be canceled before they are processed or shipped. If payment has already been collected, your refund will be processed according to our refund policy.
9. Taxes
Applicable sales taxes will be calculated during checkout based on your shipping destination and local tax regulations.
10. Contact Us
If you have any questions regarding this Payment Policy or require assistance with a payment, please contact us.
Ziral
Email: support@ziral.com
Phone: +1 573 348 0082
Address: 1300 Shaw Ave, Clovis, CA 93612, United States
Customer Support Hours:
Monday – Friday: 9:00 AM – 7:00 PM (USA Time)